Payment Policy of UPXALI
Effective Date: March 19, 2025
At UPXALI, we aim to make your shopping experience as convenient and secure as possible. Our Payment Policy explains the available payment methods, billing information, and security measures to ensure a safe transaction process for you. Please read this policy before making any purchase.
1. Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards
- PayPal: A secure and trusted method for online payments
- Apple Pay: For faster checkout using your Apple account
- Google Pay: For users on Android devices, Google Pay is available for seamless payments
All payments must be made in British Pounds (GBP). If you are using an international payment method, the exchange rate and transaction fees may vary depending on your bank or payment provider.
2. Payment Processing
When you make a purchase on our website, we process your payment securely through our payment gateway. Your payment will be charged at the time the order is placed. Once the payment is successfully processed, you will receive an order confirmation email with the details of your transaction.
3. Billing Information
When making a purchase, you are required to provide accurate and complete billing information, including your name, billing address, email address, and payment details. You are responsible for ensuring that all information provided is correct and up-to-date.
If there is any issue with the payment process, such as an incorrect billing address or insufficient funds, we may need to cancel or delay the order until the issue is resolved.
4. Security of Payment Information
At UPXALI, we take your security seriously. All transactions are processed through secure, encrypted connections. We use industry-standard security protocols (SSL encryption) to protect your payment information from unauthorized access.
We do not store sensitive payment information, such as your credit card details, after the transaction is completed.
5. Order Confirmation and Charges
Once your payment is successfully processed, you will receive an order confirmation email. This email serves as proof of your order and includes the order number, details of the purchased items, and the total amount paid.
In the case of any issues or discrepancies, please contact us immediately at contact@upxali.xyz for assistance.
6. Payment Declines
If your payment is declined, we will notify you immediately. In such cases, we recommend checking your payment information and ensuring there are no issues with your credit/debit card or payment account. If the issue persists, please contact your bank or payment provider for further assistance.
7. Refunds
In the event that you are eligible for a refund (under our Refund and Return Policy), the refund will be processed back to the original payment method used during the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.
8. Taxes and Fees
All applicable taxes, including sales tax, are included in the price of the products listed on our website. For international orders, you may be responsible for any additional duties, taxes, or customs fees imposed by your country’s authorities. These fees are not included in the price of the product and are the responsibility of the customer.
9. Changes to Payment Policy
UPXALI reserves the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about any updates.
Contact Us
If you have any questions regarding payments, billing, or need assistance with your transaction, please feel free to contact us:
- Email: contact@upxali.xyz
- Phone: 078 2667 2542
- Address: 21 Constitution St Street, Llanllwni, United Kingdom
Thank you for choosing UPXALI for your handbag needs! We are committed to providing a secure and seamless payment experience for all our customers.